Terms and Conditions

This website is a service provided by Carter Reid Legal (CRL). It is owned and operated by CRL. The PCP Claims People (TPCP) is also a trading name or style belonging to Carter Reid Limited.

Both CRL and Carter Reid Limited are Authorised and Regulated by The Financial Conduct Authority in respect of regulated claims management activities – registration recorded on www.fca.org.uk/firms/claims-management.

By using this website, you agree to accept these terms and conditions. If you do not accept any of the terms and conditions you should not use the website and are not entitled to use it. By using the website, you confirm that you are aged 18 years or older. If you are younger than 18 years of age, you are not entitled to use our website. Our website is operated as an online information source for TPCP claims and other car finance mis-selling claims.

It is part of our service provision to put potential claimants who may have a claim in touch with a specialist solicitor who is registered with the Solicitors Regulation Authority.

Specialist solicitor firms pay TPCP a marketing fee to market their services or in some instances pay us a fee for recommending them. Our fee does not affect the value of your claim. If a fee is paid by the solicitors panel firm for a individual recommendation the firm should tell you that fee.

We allocate your claim to one of our specialist solicitor firms. All panel firms are regulated by the Solicitor Regulation Authority. It should be noted that we don’t provide a whole of market search and allocation is limited to our own panel.

You will not enter into any agreement or contract with us CRL nor TPCP. We will not charge you any fee.

You may enter into an agreement for legal services with one of our panel firms. Any terms and conditions with regard to these legal services are purely between you and the particular panel solicitors firm and do not relate in any way to the terms and conditions agreed to when using our website service provision.

The solicitors will charge you a percentage of the damages that you may recover and perhaps also for an after the event insurance product.

You do not have to use the solicitor we allocate to you or use their services.

You can always pursue you claim directly if you want either with the finance company or the garage or indeed the Financial Ombudsman Services.

There is a lot of information online. In that instance you would keep all your compensation but would have to do the matter yourself

The solicitors will advise you fully in relation to these costs which are often known as a no win no fee arrangement.

They will also advise you on the amount of your claim and also the process in more detail. We do not advise you as that is the job of the panel firm that we place you with

You do not at any stage need to use any of the solicitors firms on our panel and you have a complete right to pick your own firm of solicitors that are not on our panel if you want to. By using this website service, you are not compelled in any way to use any specific solicitor; the choice remains yours.

Neither CRL nor TPCP accept any liability whatsoever for any advice given by any panel solicitors firm that you may have been allocated to.

By agreeing our terms and conditions this gives us your permission to do a soft credit check on your behalf. This is purely in order to confirm any claims you may have and to find out any potential defendants. This is for your benefit and we can confirm we will not use this data for any other purpose rather that potential claims.

All copyright and intellectual property rights on this website belong to CRL and TPCP.

TPCP wants to make sure your privacy is protected. It is important you read our Privacy Policy. MNP aims to comply at all times with current data protection legislation.

The use of this website provision and service is at your own risk but nothing within these terms and conditions attempts to exclude any of your legal rights